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JoanneLK
#1 Posted : Monday, June 15, 2009 10:01:38 AM(UTC)

Rank: New Utherverse Member

Joined: 6/15/2009(UTC)
Posts: 1
Medals:
If I delete my account will they stop billing me? and How do I delete my account?
Cindy_G
#2 Posted : Monday, June 15, 2009 10:03:33 AM(UTC)


Rank: God Utherverse Member

Joined: 2/12/2008(UTC)
Posts: 23,642
Location: in galaxy far far away
yes they will, If you are being billed from ccbill then u need to cancel that subscription
CindyG
http://www.utherverse.com/Cindy_G

A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
Herm ALbright
LilithBabe
#3 Posted : Friday, June 19, 2009 1:55:14 AM(UTC)

Rank: New Utherverse Member

Joined: 2/28/2009(UTC)
Posts: 2
Medals:
I'd love to know how to delete my account? Obviously there's no way to do that Sad
Cindy_G
#4 Posted : Friday, June 19, 2009 2:02:58 AM(UTC)


Rank: God Utherverse Member

Joined: 2/12/2008(UTC)
Posts: 23,642
Location: in galaxy far far away
Cancelling Your Account

There are two different situations when you come to the conclusion you no longer want to have an RLC account. In either case, the quickest way to accomplish a cancellation is to email Support@Utherverse.com and we will take care of the details for you.

Firstly, if you are currently a paying VIP member, you will need to set your account to downgrade back to Basic status so you do not get charged any longer.

You can cancel the account fully at this point, but you will be forgoing any remaining VIP time by doing so. Please make this explicitly clear if this is what you wish to do. If you want to simply downgrade and leave the account as Basic, please also tell us that and we’ll take the appropriate action.

Secondly, if you are currently a Basic member, and you request to cancel, it will remove your account from RLC entirely. Please ensure you wish to do so, as we cannot always reactivate a canceled account, and generally will only do so in special circumstances.

You can also visit this site to cancel online : http://www.utherverse.com/net/cancel.aspx
CindyG
http://www.utherverse.com/Cindy_G

A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
Herm ALbright
Roc_l_Osborne
#5 Posted : Friday, June 19, 2009 5:16:00 AM(UTC)


Rank: God Utherverse Member

Joined: 2/20/2008(UTC)
Posts: 3,562
Location: Texas
Medals:
BYE! To the Above.
CFH!! It's a Texas thing!

Why so Serious!!!

Youngwhore121
#6 Posted : Sunday, June 21, 2009 5:55:13 AM(UTC)

Rank: New Utherverse Member

Joined: 6/17/2009(UTC)
Posts: 1
Medals:
I really don't know how to cancel my subscription help??? Brick wall
Cindy_G
#7 Posted : Sunday, June 21, 2009 5:58:02 AM(UTC)


Rank: God Utherverse Member

Joined: 2/12/2008(UTC)
Posts: 23,642
Location: in galaxy far far away
Cancelling Your Account

There are two different situations when you come to the conclusion you no longer want to have an RLC account. In either case, the quickest way to accomplish a cancellation is to email Support@Utherverse.com and we will take care of the details for you.

Firstly, if you are currently a paying VIP member, you will need to set your account to downgrade back to Basic status so you do not get charged any longer.

You can cancel the account fully at this point, but you will be forgoing any remaining VIP time by doing so. Please make this explicitly clear if this is what you wish to do. If you want to simply downgrade and leave the account as Basic, please also tell us that and we’ll take the appropriate action.

Secondly, if you are currently a Basic member, and you request to cancel, it will remove your account from RLC entirely. Please ensure you wish to do so, as we cannot always reactivate a canceled account, and generally will only do so in special circumstances.

You can also visit this site to cancel online : http://www.utherverse.com/net/cancel.aspx
CindyG
http://www.utherverse.com/Cindy_G

A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
Herm ALbright
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